SHIPPING AND RETURNS

What transportation costs will I have to pay?

ransportation costs are free in Spain except in the Canary Islands, Ceuta and Melilla. There is a transportation cost of 15 euros for international shipments, the Canary Islands, Ceuta and Melilla. There is no minimum order amount to bear these transportation costs.

Return

All products purchased at cris-zarel.com may be returned and refunded, or exchanged by others, provided that the Customer communicates to GrupoDocor.com his intention to return or exchange the products purchased within a maximum period of 15 days from the date of delivery.

The transportation costs of returns are in charge of Cris Zarel for collections in Spain except the Canary Islands, Ceuta and Melilla. In the rest of the areas, the transportation costs of returns are the responsibility of the Customer.